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ICT Customer Service

Dallara Indycar Factory, a specialty motorsports manufacturing company in Speedway, Indiana, is looking for a motivated individual to join our growing team.  According to the scope of the tasks assigned by the Management, develops and manages an effective support service to the final users and/or to the local maintenance structures in order to assure full usability of systems, products and applications.

Tasks:

- Leads a series of technical activities in pursuit of a specific goal defined with the IT Manager
- Implement Changes for a given service in accordance with the IT Manager
- Coordinates  and leads with other technicians in pursuit of a specific instance of technical activity (e.g. a specific change, resolution of a specific problem)
- Coordinate activities between multiple support groups to ensure adherence to extant Service Level Agreements where other groups are needed to resolve a single Service Desk incident.
- Responsible for day-to-day operation of a given Service
- Provides expertise, support, for the hardware replacement
- Owns a specific Project from the time it is made active until its completion
- Restores IT service as quickly as possible following a service outage-type Incident
- Maintains incident ownership.
- Is the first point of contact for incidents and service requests from end users
- Identify Root Cause for Problems
- Recommends workarounds or resolution actions
- Appropriately categorizes incidents and service requests which they cannot resolve
- Supports the development of frequently asked questions (FAQ), for internal use or for self service systems.
- During an Outage, take notes on details of the outage, what information has been discovered about the nature and cause of the outage, what steps have been taken to restore service and the results of those steps, etc.
- Owns a specific Problem from its originating Incident until its Resolution
- As appropriate, gather data and lay groundwork for Problem Resolution Team to resolve the underlying Problem

Requirements:

- BS degree in Computer Science or equivalent
- 2 years of relevant professional experience
- Strong communication skills
- Problem solving and analytical competence
- Ability to install, upgrade and manage the most widespread operating systems
- Deep competence level of network principles, standards and security
- Deep competence level of ERP principles
- Computer hardware selection and management
- Incisive competence level of e-mail and MS office principles

Headquarters: Speedway, Indiana (USA)

 

Staff Accountant

Dallara Indycar Factory, a specialty motorsports manufacturing company in Speedway, Indiana, is looking for a motivated individual to join our growing team.  The candidate will report to the Financial, Planning & Operations Manager assisting him in the correct carrying out of all the tasks involving the financial and accounting process.

Responsibilities:

- To assist in maintaining timely and accurate accounting processes (payables, receivables, journal ledger, banks, reconciliations) for Dallara LLC, and other Group Companies.
- To assist with development and preparation of operational reporting and analysis and to identify the required improvement actions
- To assist with Group reporting requirements (P&L, B/S, FCF, monthly closing analysis, weekly/monthly forecasts, sales reporting, weekly financial reports including treasury management and cash flow projections)
- To cooperate with external auditors
- To manage newly implemented accounting system, maintain accurate accounting and costing information
- To assist in maintaining controls to ensure accurate perpetual inventory records and periodic physical inventory counts and cycle counting.
- To participate in building an efficient cost-control environment and advanced analytical view on industrial performance (product costing, KPI's…).
- To adhere to strong internal controls and assist in implementation of cost control measures.
- To assist the Financial & Accounting Manager with the co-ordination of annual budget and statutory audits.
- To assist with Working capital review including receivable collection and inventory management.
- To attain customer satisfaction concerning his work
- To continually develop and maintain formal checklists for the purpose of ensuring all financial activity is properly performed and documented on a timely basis.


Requirements:

-    Four year degree in Accounting or related degree with Accounting coursework.
-    Zero to 2 years experience
-    Proficiency in Microsoft Excel
-    Exposure to automated Accounting systems preferred; experience with Microsoft AX a plus


Headquarters: Speedway, Indiana (USA)

 

CAD 3D / Creo 2.0 Designers

The selected candidates will take care of the design and engineering of surfaces and body parts of the car.

Requirements:

- Previous experience in a similar job
- Bachelor's Degree in Mechanical Engineering
- Knowledge of 3D CAD / Creo 2.0
- Flexibility and motivation to work in the automotive and motorsport industry

Headquarters: Varano De’ Melegari (PR)



Junior CAD 3D Designers

The selected candidates will take care of the design and engineering of surfaces and body parts of the car.

Requirements:

- Bachelor's Degree in Mechanical Engineering
- Knowledge of 3D CAD / Creo 2.0
- Flexibility and motivation to work in the automotive and motorsport industry


Headquarters: Varano De’ Melegari (PR)


 

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